1. Questions regarding products: Is a certain size/color available?
When you have clicked a product, you can choose the preferred right away. If your size or preferred color is not in stock, browse it again in a few days. In the condition that some products are not available, we will source new batches of unavailable products and updates status of them instantly.
2. How can I order online? And can I order by telephone?
After you have registered as a customer, you can conveniently order online. Click on the products of your chose, choose the fit size and suitable colour, and add items to cart by clicking “Add to cart”. You can resume shopping by clicking “Continue shopping” and add further products or check your saved items by clicking “View cart”. The number of products in your cart and the total amount to be paid is displayed immediately. Then click on “Go to Checkout” in order to choose your payment method and pay your order.
We are sorry that we could only accept the order online, so that we can check and prepare your order for the first time.
3. How do I determine my hat size for a perfect fit?
Determining your hat size is not difficult at all and usually only takes a few seconds. Our experience tells us it is very important to know fit size; it would be a terrible pity, especially high-quality hat, if too big or small to wear. Click here for useful tips on sizes as well as instructions to determine size at once.